As 2016 draws to a close, the team at Bremmar would like to present a quick recap of the most notable technology developments of the year. We know the IT world is constantly evolving, but 2016 introduced some particularly consequential changes for small to medium sized business.
The evolution of IT support
One notable progression is the shift in focus for IT support providers from simply keeping clients’ infrastructure running to offering and supporting business solutions (software, apps, platforms). Today’s providers should be seen as strategic consultants, trusted to offer advice and services that give you an edge over your competitors and help your business run more effectively with collaboration, mobility, productivity and security solutions. A proficient IT provider will grow alongside your company, recommending solutions, strategies and new technologies to suit your evolving requirements.
Accelerated transition to the cloud
More and more business applications are moving to the cloud and becoming web based. This is reducing the requirement for organisations to maintain onsite infrastructure, thereby reducing costs and moving IT spend from CAPEX to a subscription basis. Hardware is now heavily commoditised, and has become a much less important component of a working technology solution. Rather than expecting internal IT staff to manage servers, hardware and software, this becomes the cloud provider’s responsibly. In turn, this allows IT to be more cost effective and businesses to focus on their own core services.
A remote and mobile workforce
The transition to the cloud is enabling more and more applications to function on any device, from any location. Remote and mobile working has become ubiquitous. Employees expect to be able to continue working while on the move, which means remaining connected to business systems even when they don’t have access to a computer. The rise of smartphones, tablets and Bring Your Own Device (BYOD) has led to an increasingly mobile and flexible workforce who demand real-time access to all the data and applications they normally use in the office. For businesses, full staff productivity when mobile is now a given, and companies are increasing their focus on device security, with device management solutions, and on developing strong BYOD policies to protect corporate data.
Increased pace of change
As the rate of change accelerates, modern organisations expect solutions to be designed, deployed, tested and put into operation much more quickly. Return on investment needs to be faster than before, otherwise solutions rapidly become redundant as technology evolves. New start-ups are springing up overnight to challenge and disrupt old business models, meaning established companies must continually adapt and innovate to remain competitive.
The internet of things
Another significant change is the spread of the Internet of Things (IOT) – the name coined to describe the interconnection of physical devices like home appliances, vehicles and buildings to the internet. The IOT allows objects, people and even animals to transfer information without the need for human-to-computer or human-to-human interaction. Every conceivable business device is becoming network connected for the purpose of centralised control and measurement. Business systems are growing increasingly intelligent and integrated, so IT support providers must continually develop their skills to remain familiar with the latest advances.
With all the points mentioned above, of technology becoming more mobile and intrinsic in our lives and businesses, IT security has been heavily impacted by an increase in cyber-attacks in 2016. A Trend Micro, a global leader in IT security, released a report presenting that just in 2016, 1.1 million ransomware threats were detected in Australia across email, URL and files from January to June. Hackers are continually refining their tactics and nowadays, a startup in Perth is now as likely to be targeted as a Silicon Valley corporation. IT security is still an area of focus and Australian businesses must keep investing in a coordinated and holistic approach to threat mitigation.
2016 has been an exciting year for the IT industry, and the pace of transformation will only accelerate throughout the following twelve months. To discover how Bremmar can help your business remain ahead of the field in 2017, simply contact us today on 1300 991 351 or email firstname.lastname@example.org.