The benefits of SharePoint for intranet are proven – especially if you use best practice

How Aged Care providers can benefit from an intranet

The power of an intranet lies in its ability to create a central hub to store information and resources. The hub can be accessed easily and securely from any device with a web browser.

Information and resources on the intranet have two important functions:

  • To help staff access corporate resources in their daily activities so they can stay on top of their work
  • Support a cohesive culture so that everyone is on the same page

In their daily activities for example, staff can securely access work documents, applications and key systems. They can also access directories such as a corporate calendar, policies and procedures, employee details search, and more.

Another key work feature is the ability to set up dynamic lists and workflows. These could span anything from:

  • Care management
  • Logging facility requests and approvals
  • Submitting incident reports
  • Tracking complaints and compliments
  • Tracking assets

The cultural aspect is equally important. Every organisation, including those in Aged Care, need their teams to pull together. The organisation benefits, and so do staff when they understand and work toward the same goals.

A central hub on the intranet can be used to share the latest news, videos, announcements, or any other information that fosters staff involvement and morale.

An Aged Care provider created a feedback loop on their SharePoint intranet to promote closer staff engagement. Staff now post compliments received from residents on the Southcare intranet to create a more positive culture.

You can find out more about SharePoint features and functions with the key takeaways from our recent webinar, Leveraging SharePoint for intranets, digital forms and business processes automation. Link to https://bremmar.com.au/digitise-processes-microsoft-forms-sharepoint-power-automate/

Why the new SharePoint is the best intranet

Microsoft Office SharePoint services set the gold standard in intranets. SharePoint now delivers a simple, intuitive experience combined with practical features to empower the way you work today. Which is no doubt why Microsoft calls it the SharePoint modern experience.

We chose SharePoint as the platform to host all of our control documents and our document management system. The intranet hub was designed to be a holistic and all-encompassing framework so that staff had access to all of the links, tools, documents and systems they required. Over time, we continuously improved and expanded it to become a one stop shop for content and communication.
Enda Fahy, Chief Finance Officer, Southcare.

Here are some of the reasons why you’ll love SharePoint intranet:

It gives you choice. Microsoft SharePoint offers many options covering site templates, page layout, inbuilt web functions, governance and more. Just choose the features you want.

Close integration with Microsoft tools. SharePoint will connect seamlessly to apps like OneDrive, Yammer and Teams. You can easily keep your SharePoint intranet up to date through these links, so information never needs to go stale.

SharePoint can flex with change. SharePoint is so flexible, you can easily add or remove capabilities, or even customise them to reflect changes in your organisation.

Publish a variety of content. SharePoint is a brilliant management tool for multiple content types. Plus, sophisticated in-built capabilities ensure content is accurate and suitable.

Improve document sharing. SharePoint is where your documents are kept. Even collaboration tools like Teams store files there. Having one central repository for documents with the certainty of version control is invaluable for collaboration.

A better experience. Microsoft haven’t just made improvements under the bonnet, they’ve really focused on user experience. It’s now very intuitive compared to the old SharePoint, and you don’t need IT skills to get the most from it.

SharePoint is here for the long haul. Microsoft definitely see SharePoint as a platform for the future. They continue to invest in it, which means you can be confident it will be supported, and can take advantage of new features as they’re released.

How can you get Microsoft SharePoint intranet?

SharePoint intranet is included with a Microsoft 365 licence. If you’re already using M365, chances are you already have access to SharePoint.

How Bremmar help Aged Care providers use SharePoint as an intranet

Bremmar offer a tried and tested methodology in setting up SharePoint as an intranet site:

  • We start with an industry-specific demonstration, showing how other Aged Care providers are using SharePoint so you understand what’s possible
  • Next, a discovery session to identify your specific business objectives. This will determine the scope and focus of the solution including the features you need. We will also define the potential business outcomes.
  • We help select a champion user – your internal owner for the site – and include them in the process. We also help with internal communications and change management processes.
  • We develop a proof of concept and demonstrate proof of value
  • We progressively develop and deliver the project in clearly defined stages, incorporating your feedback in the process.
  • We hand over SharePoint to the champion user and train them in best practice.

Our top tips for a successful SharePoint intranet project

Bremmar have set up SharePoint intranet for many Aged Care providers so we know the best approach to take. The most important thing is to make SharePoint intranet services relevant and convenient so they deliver value to the organisation and employees. Here are our top four tips for a successful SharePoint deployment.

1. Make sure you don’t overcomplicate matters. The simpler it is to use, the more people will use it, and the easier it is to keep up to date.

2. Designate a champion user for the intranet – someone who will take responsibility for it. A champion user should be involved in:

  • Demonstrations
  • New ideas
  • Implementing iterations
  • Training other staff
  • Progressing the solution after implementation

3. Use a template that suits your industry to reduce setup time. Microsoft provides basic templates, but Bremmar has designed templates specifically for the Aged Care industry.

4. Make the SharePoint homepage a launch pad for multiple services. Providing a central point of access to key systems and information via SharePoint will make sure it stays useful. It’s also advisable to have a single sign-on, so staff have the convenience of one log-in.

How SharePoint supports digital transformation in Aged Care

In our Aged Care eBook: Why Digital Transformation is needed to improve Australia’s Aged Care system, we discuss how digitisation is vital in meeting industry reforms. Identifying and adopting relevant digital technologies is a key step to meet current Aged Care Quality Standards. These include:

  • Consumer dignity and choice
  • Ongoing assessment and planning with consumers
  • Personal care and clinical care
  • Services and support for daily living
  • The organisation’s service environment
  • Feedback and complaints
  • Human resources
  • Organisational governance

Setting up SharePoint intranet best practices alone will go a long way in meeting all of these quality standards. This can be achieved through:

  • A centralised document hub with auditing and logging
  • Accessibility to up-to-date data
  • Efficient communication inside the organisation
  • Automation of forms, incident reports, surveys through triggers, and workflows
  • Online training and collaboration.

In fact, Microsoft Office SharePoint services can be one of the most valuable steps in your digital transformation journey.

See how going digital can boost your performance

Take our Aged Care Assessment to see how your organisation is doing. It takes less than five minutes to complete. It will give you a picture of what aspects of ICT integration you’re on top of, where you may need to take urgent action, and what a long-term digital transformation plan might look like for your organisation.
And if you’ve got any questions regarding SharePoint Intranet or your IT in general, we can put you in contact with one of our Aged care experts!

Looking to automate key processes? SharePoint and the Microsoft Power Platform can transform the way you digitise your business processes.

In our recent webinar, Leveraging SharePoint for intranets, digital forms and business processes automation, we spoke with Perth Aged Care and community services organisation Southcare, about their journey with SharePoint and business process automation.

Here are the four key talking points from the discussion:

1. Involve your team in the journey and identify a champion user

Adjusting to new digital workflows can be a tricky task. It requires a collaborative approach that’s underpinned by the right support and tools.

This is where champion users become vital.

Bremmar Managing Director, Brenton Harris, explains how this has helped their clients.

‘When we look at these changes that organisations want to make – there’s a lot of knowledge required to implement them. You need to understand the tools, the processes revolving around them, change management factors, communication and training. We’ve found our greatest success hasn’t come through simply engaging technical support and deploying new workflows, it requires the inclusion of some champion users in the process.’

Finding collaborative users who understand your organisational systems, are interested in improving workflows, and can communicate with others will help you build solid foundations.

As champion users, they should be involved in areas such as the following:

  • Demonstrations
  • New ideas
  • Implementing iterations
  • Training other staff
  • Progressing the solution after implementation

By slowing the process down and identifying the ideal champion user, any organisation can see a vast improvement in adoption rates. With these users working alongside a Microsoft 365 specialist from day one, it’s easier to gather more robust input upfront that aids ongoing workflow improvement and overall success.

2. Streamline your digital workflows with Microsoft 365

Automating your business processes and boosting your productivity and efficiency doesn’t need to be complex. Often, a simple workflow yields a significant uptick in organisational collaboration and satisfaction.

The Microsoft 365 apps, SharePoint, Forms and Power Automate enable you to streamline workflows with only minimal training required. Staff are able to consistently stay up-to-date with processes, evolving business goals, and governance requirements – key factors in maintaining a modern NFP or Aged Care organisation.

Brenton explains how this may assist after an employee incident.

‘Incidents that happen on-site or at head office need to be recorded as soon as possible to avoid any errors. Microsoft Forms allows the staff member to input information on the spot and using any device.  When the information is collected, Microsoft Power Automate then triggers a set workflow. Depending on the conditions set, this workflow could be a notification to a line manager, a preventive action, or a summary of the incident sent to stakeholders. SharePoint then stores all of this information in the intranet for tracking and reporting’

Here’s a deeper look at the Microsoft 365 tools.

MS Forms

A simple yet powerful way to collect information using an online form on almost any web browser or mobile device. View real-time results as they’re submitted and use built-in analytics to evaluate responses. Intuitive and accessible, forms data can be stored in SharePoint and used in workflows, allowing care staff to collect incident information and immediately begin any workflow processes.

Power Automate

Power Automate expands your automation capabilities across desktop, web, and mobile by streamlining repetitive tasks and paperless processes. By automatically triggering any required workflow, it allows you to shorten response times and eases system congestion. Regardless of who needs to be notified, Power Automate collates all your data collected via Forms to set up the exact workflows, automations and notifications you need.

SharePoint

The database underpinning the whole solution is SharePoint. Southcare uses the platform as an Intranet to provide a central information hub for all employees and as a document management system to store, organise, share, and access information – both current and historical. This flexibility offers a powerful analytical perspective that can shape future automations and workflow processes.

3. Strengthen communication using a centralised SharePoint intranet

Most NFPs and Aged Care providers have too many systems for users to get across. With a disparate collection of logins and data hubs, staying on top of core information – including policies and procedures – can be an arduous experience.

In the case of Southcare, this decentralised information combined with the need to reduce systems reliance on the head office to make processes more streamlined for front line workers became a key service delivery challenge and they teamed up with Bremmar to find the right solution.

Deploying SharePoint as a central cloud data repository, Southcare has been able to streamline its intranet into a cost effective tool that allows all staff, whether on-site or in the field, to access the systems and key information they require from any device. This SharePoint intranet is now used to:

  • Provide all staff access to a central communications hub from computers or tablets
  • Store controlled documents including policies, procedures & forms with version control functionality
  • Store training and guide documents
  • Consolidate access to HR hub and department site gateway
  • Streamline access to commonly used apps via a single sign-on
  • Post Southcare snippets celebrating their community and culture

Enda Fahy, Southcare’s Chief Finance Officer, notes that the new intranet has been a success for the business.

“We chose SharePoint as the platform to host all of our control documents and our document management system. The intranet hub was designed to be a holistic and all encompassing framework so that staff had access to all of the links, tools, documents and systems they required. Over time, we continuously improved and expanded it to become a one stop shop for content and communication” Enda explains.

4. Implement best practices for data input, collection and automation

Overcoming the inefficiencies of a multi-step process is an essential component in implementing best practices for data input, collection and automation.

But how does this look when considering front-line workers?

Southcare CFO, Enda Fahy explains, “We were using SurveyMonkey for our forms, but ran into severe limitations. We needed something that was flexible and user-friendly. That’s when we made the decision to try Microsoft Forms that we had available in our Microsoft 365 licensing.”

Here’s how Southcare used MS Forms, SharePoint and Power Automate to solve their data collection and workflow problems.

Incident reporting

Southcare currently uses Microsoft Forms to assist with a broad spectrum of employee incidents and reports. This new streamlined process allows incidents to be recorded by all staff on any device. Once a report has been logged, the safety committee is automatically notified, allowing the Line Manager to immediately complete the investigation via a link.

Contact tracing

With the unprecedented requirements of nationwide contact tracing thrust upon Aged Care providers, keeping up with all visitors and staff during the COVID pandemic became near impossible. Microsoft Forms and SharePoint solves this by providing a centralised location for tracing and response. This new process allows users to identify any declarations and follow up instantly, giving facilities a greater ability to track contact details and locations visited, while also providing central visibility to the live visitor list via the cloud.

Archive deletion and automation

Data sprawl can cause a lot of headaches for any organisation. Without an automated archive and deletion process, unwanted files or documents can prove to be a drag on your processes and resources. Using SharePoint and Power Automate, you can bring all of your metadata into one site, providing control of the archive date, retention of archived files and the ability to only view current and relevant files.

Power virtual agents

Supporting staff whenever they encounter a problem is essential for any community minded organisation. Unfortunately, easy access to help with daily problems isn’t always available. Making the most of SharePoint as a data hub, Southcare staff have access to a 24×7 chatbot that can help solve simple issues. The chatbot points the users to information on the intranet to help with common problems, while those questions that are not answered online are redirected to a human with a prompt on the next step to take, further enhancing the use of SharePoint and Teams for care workers.

Bremmar, your M365 partner

Interested in learning more about how your organisation can leverage SharePoint, Forms and Power Automate to overcome productivity loss, escalating operational costs, inefficient data collection and cumbersome processes?

Here at Bremmar, we’re experts in assisting Not-For-Profits and Aged Care providers with customised solutions using the Microsoft platform. So, if you’d like some support anywhere on your Microsoft 365 journey, we’d love to help.

Unsure about the next steps on your Microsoft 365 journey? For a limited time, Bremmar is offering our Microsoft Roadmap Workshop or Business Process Consultation at no cost for Not-For-Profit and Aged Care organisations. These consultations help to provide your organisation with:

  • Better understanding of your business systems requirements
  • Scope and consulting approach to address these requirements
  • A fully tailored demonstration and clearer vision for your future processes

How to protect your Not-for-Profit from cyber threats

By the time you’ve finished reading this article, one business will have been the victim of a cyberattack. That’s the findings from the Australian Cyber Security Centre’s (ACSC) latest report which received over 67,500 cybercrime reports in the last financial year, an increase of nearly 13 per cent from the previous financial year. That equates to one cyber attack every eight minutes.

And if you think it’s just the big players these cybercriminals are targeting, you’d be surprised to hear just how widespread this problem is. No sector of the Australian economy was immune to these attacks, and small and medium-sized businesses are just as vulnerable, sometimes more exposed due to low levels of understanding, less resourcing, or underestimation of risk. According to the Microsoft Digital Defence Report, released in 2021, NFPs are the second most targeted industry for attacks, just after Government. 

Top 3 most common cyber security threats for SMEs

  1. Ransomware involves encrypting company data so that it cannot be used or accessed, and then forcing the company to pay a ransom to unlock the data. According to ACSC, ransomware attacks have increased by nearly 15 per cent compared with the previous year.
  2. Malware is a malicious code that hackers use to access an organisations’ network, then steal or destroy data. Malware usually comes from malicious website downloads, spam emails or from connecting to other infected machines or devices.
  3. Scam emails or phishing attacks (pronounced “fishing”) are designed to trick individuals out of their money and information. These emails often look like they were sent from individuals or organisations you know or should trust.

Prevention and proactivity are key when it comes to cybersecurity

Failure to prepare for a cyberattack is costing small and medium-sized organisations big. From financial losses and downtime to reputational damage and even legal action as a result of a data breach, there are a number of ways that cybercrime can impact your organisation.

Having incident response, business continuity and disaster recovery plans in place is an important strategy to prepare for a cyber security incident. Just as important is testing these plans to ensure they’re robust enough to stand up to an attack.

5 simple ways to prevent cyber threats

Build a multi-layered approach to security

There’s no one-size-fits-all approach to security. A good security strategy should be built with a multi-layered approach using different solutions. This can become challenging and complex to navigate internally, especially because products available are constantly changing.

If your business operates through the Microsoft 365 platform, you’ll already have a baseline level of security. Our recommendation is to solidify that baseline by leveraging existing software, configuring settings like MFA and conditional access, and then slowly build up your business maturity level with targeted initiatives that are not included in Microsoft 365, such as extra backups.

If you think you’re not leveraging Microsoft 365 or would like to discuss your Security Strategy, Microsoft Tech for Social impact is offering a free Security Assessment for NFPs. Register your interest here until the end of April.

Update your devices and systems

Turn on automatic updates for your operating systems and applications. If automatic updates are unavailable, regularly check for updates from vendors and install them as soon as possible.

Use Multi-Factor Authentication

Multi-Factor Authentication (MFA) requires the user to provide two or more verification factors to gain access (e.g. a one-time password sent to your phone). Make sure you have MFA enabled by default on any corporate networks, devices or systems.

Train staff in good cyber security habits

Are your end-users the weakest link in your cyber defences? 41% of IT professionals report phishing attacks at least daily. You can have the best technology in place, however, if your staff are not well trained, that investment goes to waste.

Your staff and policies play a crucial role in the success or failure of your IT protection efforts. Build a workforce of trained, phishing-aware employees that provide your business with a human firewall against cyber threats. A good place to start is by doing staff security awareness training and simulations. This has been a popular service for Bremmar clients and you can find more information here. 

Back up your cloud against accidental loss or deletion of files

With more and more businesses depending on Microsoft 365 and G-Suite for business operations, the risk of potential data loss is impossible to ignore. Although Microsoft and Google store data on their servers, they don’t take responsibility for human errors such as accidental loss or deletion of files. With people working from home and increasingly relying on collaboration tools like Teams and SharePoint, protecting data in the cloud is more important than ever.

Where to go from here?

Bremmar, in collaboration with Microsoft Tech for Social Impact (TSI), is currently offering a free security assessment and roadmap for Not-for-Profits to help you quantify how Microsoft 365 can help your organisation save costs and improve digital security.

This offer uses a tool that is usually valued at $1400 dollars, and it provides a snapshot of your current security, reviews your environment for vulnerabilities, and finds gaps to address those vulnerabilities. The findings are presented in a workshop with Bremmar where, together, we’ll help you define your 3 security priority initiatives.

Nominate my organisation for the assessment now!

If you’re not ready for the assessment, please check our Security Packages for NFPs or email help@bremmar.com.au to request a copy of our Security for NFP Leadership webinar recording!

Key takeaways: Security for Not-for-Profits – A briefing for leadership

 On 23/03/22, Bremmar and Microsoft Tech for Social Impact (TSI) collaborated on a webinar about Security for Not-for-Profit leaders.

During an information-packed presentation, NFPs from around Australia received practical steps on how to increase the security of their organisation by leveraging existing Microsoft 365 licensing.

Brenton Harris, Bremmar’s Managing Director and key presenter, ran attendees through the Essential 8 mitigation strategies recommended by the Australian Cyber Security Centre (ACSC) and explained key Microsoft 365 Business Premium products that cater for the baseline security recommended by the ACSC.

The content was easy to follow and non-technical, leaving attendees with lots to consider when implementing or improving their organisation’s security efforts. Here are the key takeaways of the event.

  1. Clarity on the security situation that NFPs are faced with at the moment.
  2. Tangible steps you can take to protect your organisation in line with Government Essential 8 framework
  3. How to leverage Microsoft 365 (and discounted NFP licensing) to deliver on the essential 8 framework
  4. Learn about a zero cost Security Assessment / Roadmap from Bremmar in collaboration with Microsoft TSI

The threat landscape for not-for-profits

The impact of security breaches for NFPs can be extremely severe as many non-profits collect and store data of vulnerable customers which are protected by law as confidential. When there is a data breach, that poses a risk for the individuals whose data was disclosed and for the nonprofit that will now potentially be subject to liability for the breach. 

Key data breach impacts to NFPs:

  • Reputation and trust
  • Resources spent on crisis management
  • Information breach
  • Information loss
  • Business interruption
  • Costs to recover
  • Legal costs
  • Fines and penalties (if applied)

Main NFP security statistics

The Digital Technology in the Not-for-Profit Sector report, released in November 2021 by InfoExchange, which interviewed of 650 NFPs in AU / NZ highlights:

  • 50% of NFPs haven’t MFA implemented
  • 50% of NFPs don’t have effective organisational info security plans

At the same time, the Microsoft Digital Defence Report, released in 2021, also states:

  • 70% no vulnerability assessment to understand risk exposure
  • NFPs are the second most cyber targeted industry
  • NFPs are a prime target, with access to sensitive data

Considering the importance of security for NFPs, the numbers above are alarming.

What are the highest security priorities for your organisation?

 Attendees were asked the question and shared their experiences:

The Essential 8 mitigation strategies recommended by the Australian Cyber Security Centre (ACSC)


What do they mean?

  • App Control: Restricting what apps can be opened by users.
  • Patching Apps: Making sure apps are up to date and any known security holes are patched.
  • Macros: Limiting impact that could be caused by a malicious macro.
  • App Hardening: Selecting the optimal web browser for your organisation and ensuring only secure versions of apps can be run (i.e., PDF readers and email clients). 
  • Patch OS: Having a supported OS with the latest updates.
  • MFA: Don’t be only reliant on passwords. Add an extra step of identification when logging in – particularly when using a different device/location.
  • Restrict Admin Privileges: Avoid providing more access to users than needed.
  • Daily Backups: If all else fails, make sure you can at least get critical data and operating settings back.

Download the essential 8 action checklist now!

How can Microsoft 365 help with the Essential 8 baseline security?

Microsoft 365 has become a strong, comprehensive, and viable security option for NFPs, especially since Microsoft Defender for Endpoint and Microsoft Defender for O365 were added to the stack at no extra cost.

Not-for-profits can now cover all their basic security requirements through an integrated platform that is constantly updated and delivers centralised reporting.

Microsoft 365 provides a single pane of glass for security, and it is a cost-effective solution for NFPs as it makes some third-party tools, such as antivirus, redundant.

Where to go from here?

Bremmar, in collaboration with Microsoft TSI, is currently offering a free security assessment and roadmap for Not-for-Profits to help you quantify how Microsoft 365 can help your organisation save costs and improve digital security.

This offer uses a tool that is usually valued at $1400 dollars, and it provides a snapshot of your current security, reviews your environment for vulnerabilities, and finds gaps to address those vulnerabilities. The findings are presented in a workshop with Bremmar where, together, we’ll help you define your 3 security priority initiatives.

Nominate my organisation for the assessment now!

 

If you’re not ready for the assessment, please check our Security Packages for NFPs or email help@bremmar.com.au to request your copy of this event’s recording!

Cyber Security in flexible workplaces – Webinar key takeaways

On Wednesday, 30/09, and Thursday, 01/10, we hosted two online Brekkie Power-hours covering the topic Cyber Security in flexible workplaces. Both sessions were a complete success with lots of positive feedback from participants. Zubair, our Security guru, was in charge of the presentation and responsible for translating a technical and complex topic into plain English with actionable steps. Not an easy task, but he did a great job, as usual, so we think it’s worth sharing his tips and recommendations.

Security has evolved

In the past, when we talked about security, we’d normally refer to the firewall or anti-virus and the measures you had in place for everything related to infrastructure. Nowadays, security has evolved and there are many other factors to consider with people working remotely, on their own devices and in multiple cloud services. With so many gateways for attackers to target your organisation, organisations struggle to keep on top of the new and creative ways attackers use to get through and compromise your business.

5 basic layers of protection

We have identified 5 basic layers of protection that almost every business can relate to. Focusing on these 5 layers and covering the essentials of these layers are a great start to differentiate your organisation from an easy target.

 

Zubair covered each individual layer and divided the security measures between “well-known”, such as anti-virus and anti-spam, and “not so well-known” such as enabling conditional access. He also made the analogy of security to the door that you use to protect your business. If you own a business and you get broken into, the first thing you’re probably going to look at is how they got in or what was taken, so you the first step would be changing the type of lock, put up a steel door or get a better alarm system.

The same goes for Cybersecurity – It all depends on what you’re trying to secure, how much it’s worth and how much you would like to spend keeping it safe. In each of these layers, some protection measures may be similar to that steel door that may not be required for you, however, some of the items may be that basic lock you put on the door which is the minimum security requirement.

Security essentials and advanced options

Email

Well-known

  1. Anti-Spam / Anti-Phishing – consider whaling, phishing, and spear-phishing attacks
  2. Malware Attachment Scanning
  3. Unsafe Link detection
  4. Email Domain Security (SPF/DKIM/DMARC)

Not so well-known

  1. Malicious Outlook Rule Detection
  2. Controlling security and policies for the devices that corporate emails connect to (especially for personal devices)

Web

Well-known

  1. Web Threat Protection
  2. Web Content Protection

Not so well-known

  1. Browser Management
  2.  Plug-In Management – Do you manage browsers and add-ons that are used in your organisation?

Infrastructure

Well-known

  1. Having a Corporate Application Layer Firewall.
  2. Securing your remote access into your network (Secure Gateway)
  3. System updates and vulnerability management
  4. Data Redundancy and Resiliency – are all your cloud applications backed up?
  5. Network Policy and Access Rights Management – do you keep track of third parties that have access to your data?

Not so well-known

  1. Monitoring and mitigating Software Supply-Chain Attacks
  2. Cloud Application Security

Device

Well-known

  1. Anti-Virus and Threat Protection
  2. Operating System Patch Management – Can your IT Dept report on which computers are missing patches?
  3. Vulnerability Detection and Remediation

Not so well-known

  1. Application / Software Control
  2. Peripheral Control
  3. Access Control
  4. Data Protection

User

Well-known

  1. Identity and Access Management (MFA) – This is the most effective way to improve your security.
  2. Conditional Access and Geo Blocking – Are there countries you will likely never login from?
  3. Password Management and Policy – Banning common passwords and implementing password complexity

Not so well-known

  1. Security Awareness Training – Do your users know how to spot a phishing email or how to avoid Business Email Compromise?
  2. User Risk and Sign-in Risk Management – Are your credentials on the dark web or part of a recent breach?

Download Zubair’s Security tips here!

Cyber Security with Microsoft 365

The Microsoft 365 suite offers powerful security for your environment as part of the flagship Microsoft 365 Business Premium Product, this includes conditional access, mobile device management and password protection. One of the key security components in the Microsoft 365 Business Premium is the Advanced Threat Protection for SharePoint, OneDrive, and Teams. This means that the software scans for malware in documents/files uploaded or shared in those apps. If you want additional security instead of paying for the expensive “all in one” license from Microsoft 365 E3 and E5, you can purchase only the Enterprise Mobility Suite (EMS) E5 license. This is an add-on that will:

  • Upgrade your conditional access to also monitor your users for compromises on the dark web.
  • Give access to cloud app security, which allows you to map out your users’ cloud usage for services like Dropbox and Salesforce, and create policies to manage the usage of these.

When asking for a recommendation of which license your business should have, Zubair goes back to the steel door analogy. Most businesses get what they need from the Microsoft 365 Business Premium, however, if you want an extra and more advanced layer of protection, then you should consider the EMS E5 add-on. Important to remember that Not-For-Profit organisations get a large discount on Microsoft 365 licensing. If you’d like to know more about the options available, contact us and we can go through what licenses would work for you.

How Bremmar supplements Microsoft 365 security

We’d like to bring attention to the following:

 

Cyber security awareness training

  • Run a 3-month campaign to simulate phishing attacks
  • Get a report with a summary of who clicked and exposed the business to an attack
  • Receive simple training videos, emails, and infographics to educate your users

Microsoft 365 Security Assessment

  • Perform a complete Microsoft 365 security review – and beyond!
  • Get your Microsoft 365 secure score report
  • Know recommendations to improve your security and best practices

Microsoft 365 backup

  • Protect your business from data loss by human error (deletion of files)
  • Secure your business in case your data gets compromised by malware
  • Have peace of mind knowing that everything within Outlook, Teams, SharePoint, and OneDrive is backed-up. Same goes for G-suite.

How can we help you?

Bremmar are experts in remote working initiatives, security and digital collaboration processes. As accredited Microsoft Gold Productivity Partners, we can help you and your team leverage the power of the Microsoft 365 Stack to work smarter. We manage IT services for a number of NFP, Aged Care, Engineering, Mining and Construction organisations and understand the unique needs of these sectors. Why not set up an initial meeting to learn more? Call us on 1300 991 351 or email help@bremmar.com.au

Book a security consultation with Bremmar! ???

Book a security assessment

How we helped the Y WA (formerly YMCA WA) continue their great work throughout COVID-19.

the Y WA is a not-for-profit organisation involved in youth services, childcare, wellness and community services. the Y WA has over 600 staff members around the State. The organisation provides opportunities for children and young people to help them grow in body, mind and spirit.

Business Challenge

the Y WA previously conducted video meetings via Skype For Business, which was sufficient for small meetings, but was outdated, not suitable for large groups, and no longer supported with upgrades. Critically, the Skype platform had limitations for sharing documents in a live meeting, and follow-up emails were often required to attach relevant documents from local servers.

With the COVID-19 pandemic forcing staff to work from home, the organisation needed a robust solution to allow everyone to collaborate and continue their important work.

The solution

The Bremmar team had been working with the Y WA for around 3 years, and understood how the organisation worked.

The solution was to unleash the power of the software the organisation already owned. Microsoft Teams is part of the Microsoft 365 suite, so it meant this not-for-profit organisation didn’t need to invest in expensive video conferencing systems.

Teams allows video meetings over any device (mobile, tablet, laptop or desktop computers) for groups from 2 people to 10,000. Importantly, it lets everyone in the meeting access, share, and edit Word docs, PowerPoint, and Excel files in real time. This makes meetings very productive.

The Teams solution meant that the organisation could leverage the Microsoft Cloud they already had. The Microsoft Cloud allows staff in remote areas and all over the State to easily access the documents they needed from one central location.

Teams was initially set up for the Senior Leadership Team to facilitate monthly meetings and track monthly objectives.

Bremmar set up the Microsoft Teams group and added tabs to make it easy to integrate other useful programs including Planner and OneNote. Bremmar also provided training for the initial group, to get them started.

The results

the Y WA found Teams invaluable for conducting crisis meetings and working from home during the pandemic. The ability for multiple people to edit the same document in real-time meant that the organisation could work rapidly to solve issues.

the Y WA Finance Manager, Frances Steen, reported there was some initial nervousness about change, but once managers started using Teams, there was no going back. “People started enjoying meetings, and the ability to change background images made it all a bit more fun during challenging times.”

As the entire organisation changes over to MS Teams, the Y WA will take more advantage of the collaboration tools and will reduce the expense and inconvenience of travel around the State for face-to-face meetings.

How can we help you?

Bremmar are experts in remote working initiatives and digital collaboration processes. As accredited Microsoft Gold Productivity Partners, we can help you and your team leverage the power of the Microsoft 365 Stack to work smarter.

We manage IT services for a number of NFP, Aged Care, Engineering, Mining and Construction organisations and understand the unique needs of these sectors. Why not set up an initial meeting to learn more? Call us on 1300 991 351 or email help@bremmar.com.au

To find out more about the Y WA, visit https://www.ymcawa.org.au/

Book a Microsoft 365 Productivity consultation with Bremmar! ???

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Office 365 became Microsoft 365 on April 21. New name, same great value, same price.

Bye-bye Office 365…

From April 21st, Office 365 becomes Microsoft 365. Everything will keep working as it did before but what appears on invoices and quotes will change.

If you’re already an Office 365 subscriber, you don’t need to do anything to start enjoying Microsoft 365. If you are considering getting Office 365, then you’ll only subscribe to its new name: Microsoft 365.

Jared Spataro, Corporate Vice President for Microsoft 365, explains the change:

“This is a natural evolution. Microsoft 365 began in 2017 as a licensing bundle for enterprise customers—a combination of Windows, Office, and Enterprise Mobility and Security (EMS). It has come a long way since then. Today, we call it “the world’s productivity cloud” and it represents our vision for the future of Microsoft productivity tools—an integrated set of apps and services that puts artificial intelligence (AI) and other cutting-edge innovations to work for you. And for small and medium-sized businesses, that includes new capabilities in Microsoft Teams to help you host rich meetings and events online; cloud file storage and sharing capabilities so you can collaborate from anywhere; and security and identity solutions to safeguard your business. At a moment when businesses are facing extraordinary health and economic challenges, we are pleased to bring our consumer and small and medium-sized business customers into this growing Microsoft 365 family.”

What’s changing?

So what’s happening to the names?

       

What options of Microsoft 365 subscription are available?

What’s included in Microsoft 365 plans:

  • Microsoft 365 Apps for business (formerly Office 365 Business) includes Office applications (Word, Excel, PowerPoint, Access*, Publisher*) and cloud file storage and sharing (OneDrive).
  • Microsoft 365 Business Basic (formerly Office 365 Business Essentials) includes business-class email (Exchange Online, Outlook), cloud file storage and sharing (OneDrive), and a hub for teamwork with chat and online meetings (Microsoft Teams). Desktop versions of Office apps like Word, Excel, and PowerPoint not included.

  • Microsoft 365 Business Standard (formerly Office 365 Business Premium) includes Office applications (Word, Excel, PowerPoint, Access*, Publisher*), business-class email (Exchange Online, Outlook), cloud file storage and sharing (OneDrive), and a hub for teamwork with chat and online meetings (Microsoft Teams).

  • Microsoft 365 Business Premium (formerly Microsoft 365 Business) includes everything in Business Standard plus advanced security and device management capabilities for comprehensive security against cyberthreats. *Access and Publisher on Desktop only

Not on Office 365 or Microsoft 365 yet?

(Becomes Microsoft 365 Business Basic on April 21)

Check out Microsoft 365 remote productivity packages

Let’s embrace this new reality. Get your remote working journey started. ACCESS HERE our info sheet on the technology that will help you manage hassle-free remote working.

  • Teamwork hub in Microsoft 365: The collaboration essentials
  • Move your phone system to the cloud
  • Microsoft Teams training
  • Cloud Document Management in Microsoft 365 – SharePoint
  • Intranet & Team sites
  • Business Processes Automation
  • Security

We’re here to help!

We’re Microsoft Gold Productivity Partners, experts in remote working initiatives and digital collaboration processes. We can help you and your team enable critical applications in the cloud which is critical to get you ready for remote working.

We’re here to help your business thrive in 2020. If you need IT assistance, do not hesitate to contact us on 1300 991 351 or email help@bremmar.com.au

Get an initial consultation with Bremmar!

Ready or not: Tech & business readiness kit for COVID-19

By failing to prepare, you’re preparing to fail — Benjamin Franklin.

Have you thought about how your business would cope with COVID-19? We have. Remote-working plan and IT systems are vital if you want to survive and thrive in these uncertain times. In this article, we’ll break down the IT challenges your business might face and how to prepare for them. If you have the correct IT systems in place, you can continue with business as usual — even if your staff are stuck at home.

Download your free copy of our business readiness kit and know how to effectively check if your systems, processes, and people are ready for the impacts of COVID19.

We explore the key things you need to consider relating to:

  • The tools you use and how to check whether your staff can operate equally effectively at or away from the office
  • The skills your team have to be able to work remotely
  • Crucial questions to ask to keep your business running

DOWNLOAD NOW! (no email required)

Bremmar is a Microsoft Gold Cloud Productivity partner with more than 10 years’ experience in a range of Microsoft solutions. We help our clients work smarter by making sure everyone is empowered with useful, intuitive technology solutions.

Anything we can do to help your business thrive throughout 2020 and drive remote working initiatives is a priority. Bremmar is able to help with your digital collaboration efforts as well as assist your business to enable critical applications in the cloud, getting you ready for remote working.

If you need any assistance with IT to enhance your own business continuity planning, do not hesitate to contact us on 1300 991 351 now or fill in the form below

Get an initial consultation with Bremmar!

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How teamwork productivity and collaboration tools can empower a Compliance Officer to achieve more – Infographic

With chat, files, meetings, voice, apps and social backed by enterprise-grade security and reliability, Teamwork powered by Microsoft365 provides the tools employees need to collaborate any time, any place and on any device.

Check out this infographic (click here) to see how teamwork productivity and collaboration tools empower a compliance officer to achieve more and protect sensitive company data.


Bremmar is a Microsoft Gold Cloud Productivity partner with more than 10 years’ experience in a range of Microsoft solutions. We help our clients work smarter by making sure everyone is empowered with useful, intuitive technology solutions.

Whether it’s simply making it easier for team members to find files fast, or enabling collaboration across locations and multiple devices, it’s amazing how much more effective employees can be when everything just works!

If you’re ready to work smarter, we’re ready to help. Fill in the form below to organise an initial chat, or call 1300 991 351.

Get an initial consultation with Bremmar!

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Bremmar is now a Microsoft Gold Cloud Productivity partner!

The Bremmar team is proud to announce that are now Microsoft’s Gold Cloud Productivity partners, adding this new achievement to our list of competencies and vendor certifications.

“Being named a Microsoft Gold Certified Productivity Partner is a huge achievement for Bremmar leading into 2020. We are now recognised and endorsed by Microsoft for the work we do and look forward to continuing to leverage Microsoft solutions to transform how our clients work” Brenton Harris, Bremmar Managing Director.

What does the competency mean?

It enforces our position as one of WA’s best-in-class Microsoft Cloud Services Providers and demonstrates our commitment and expertise in building, integrating and extending Microsoft Office 365 and infrastructure solutions.

This competency is a recognition of our highly technical expertise and ability to provide the latest Microsoft technologies in today’s cloud-first business world.

How did we achieve it?

Microsoft establishes several requirements that partners must meet before receiving the competency. This includes successfully completing many exams to prove our level of technology expertise as well as demonstrating solid experience by managing at least 4000 users of Microsoft cloud services.

But it isn’t all theory. Client references were also required to prove successful completed projects and exceptional customer service – of course, that wasn’t a problem for us!

What does this mean for you as a client?

Like having an ISO certification, where some standards must be met, this is also a certification with high standards so you can rest assure that you’re in good hands. We are certified, experienced, knowledgeable and good at what we do. Not only that, we top it up with exceptional and personalised customer service. That’s not us preaching for ourselves, it’s Microsoft and what the competency stands for.

The corporate world is moving to the cloud.  

From SharePoint Online portals to scalable business intelligence infrastructures, cloud consultancy, cloud migrations, hosted exchange or any sort of project cloud project, we can help.

Embrace one or more cloud services and experience real productivity and efficiency gains.

Be ahead of the tech.

If you’re ready to work smarter, we’re ready to help. Fill in the form below to organise an initial chat, or call 1300 991 351.

Get an initial consultation with Bremmar!

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