Enable your team

IT support & management that unlocks your digital edge

“The service level Bremmar has given us has been superb, including the response time, clarity of communications and attentive techs that actually care about our business. With our IT now managed in a professional manner by Bremmar, we no longer see it as a risk area, but as an asset that is adding value to the business.”

Andrew Smith - General Manager - WA Salt

Responsive IT support that can transform your organisation from within

Is poorly managed IT having a negative impact on productivity, growth, employee and customer satisfaction?

Without the right, highly responsive support, confusion and delays can lead to unhappy staff and operational issues. Even with an excellent internal IT team, there can be gaps when staff are unable to support 24/7.

Bremmar are able to provide a high-level standard of support because we specialise in the NFP, Aged Care and Mining services industries. To enable your workforce, IT support should be managed by technology leads that truly understand your needs, wants and varying IT literacy levels. We bring all the learnings and knowledge gained from working with organisations just like yours, and we help you enable your team to work smarter, not harder.

Specialist and industry specific

IT support

Stay always on with specialist, full-service IT support and management

Without consistently reliable IT support, the efficiency of your operations can be affected significantly. The dynamic needs of your industry mean your organisation requires expert support of engineering and design software alongside file sharing and collaboration solutions that work seamlessly. To achieve connectivity and reliability around the country, even in rugged environments, your teams need access to industry IT experts who provide user and hardware support 24×7.

Extend your IT team with Bremmar’s IT support managed solutions

Benefit from working with approachable industry experts that get things done efficiently and are available 24/7. Our breadth of Microsoft 365 knowledge, combined with years of supporting mining organisations, means we understand your specific software needs such as Autodesk, and can support your teams immediately. Manage projects safely in the knowledge that your systems are fully integrated and you’re utilising our licensing experience to not waste money. Increase employee satisfaction and by extension, your clients, with prompt and proactive support.

Support your NFP with 24×7 IT support which is there when you need it most

The NFP sector is in the midst of rapid change with changing regulation and service models. If your IT isn’t in order, simply put, your organisation may be exposed. Your careworkers need instant IT support when they’re onsite or inbetween appointments. Without it, they can’t focus on their care work, risking an impact on efficiency. When technology doesn’t work, your team needs to feel fully supported and trust the issue is being solved imminently. The technology setup for staff onboarding should also be perfectly smooth with an accountable support team that drives a positive and expert approach to IT.

Reduce IT issues so your teams can focus on their essential work

Let your people focus on their mission while Bremmar supports your IT. Our 24/7 pro-active team also drives standardisation across the board, including hardware, while implementing and integrating with your business processes. If you’re suffering from a significant internal knowledge gap due to an increased rate of technological change, let us break through the fatigue that is preventing software adoption and disabling the team from delivering their best work. Your technical lead from Bremmar will address these challenges, support your staff with user training, identify reoccurring problems, and apply our in-depth knowledge of the NFP industry, to suggest new, better ways of working.

Support your Aged Care outcomes with effective IT

Without the right blend of well-integrated hardware and software that supports your operations, you may struggle to keep up with care demands. Effective technology support can be hard to build internally and won’t cover all areas and may lack thorough documentation that records the intricacies of your processes. You’re likely already inundated with all the technology vendors that need to be managed and supported, so let our expert Aged Care team centralise support with a 24/7 single point of contact.

Propel Aged Care IT into the future

IT within care facilities must be exceptional and for in-home care it’s just as important for careworkers to have access to easy-to-manage devices that enhance efficiency. While facilities management might take on some of the IT, we can work with vendors to ensure a smooth operation at all times. Keep your infrastructure up to date, fully integrated and support your users by providing the IT expertise your organisation and clients demands.

Our Managed Services solution features

User, hardware & phone support by phone, portal or email

Dashboards & Business Intelligence

Power Apps

Monitoring & maintenance

Workflows & Automation

Knowledgebase of helpful resources

Dashboards & Business Intelligence

Microsoft 365 support

Data Warehousing

API Integration

Our Engagement model

Engagement model

Awards and Accreditations

2021 Partner of the Year
Finalist Nonprofit Award

Gold Cloud Productivity
Gold Collaboration and Content
Gold Communications
Gold Project and Portfolio Management

Ready for responsive, transformative IT support?

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